Comebacks at Work

Comebacks at Work

Using Conversation to Master Confrontation

Downloadable Audiobook - 2010
Rate this:
The workplace guide to putting "I wish I'd said" moments in the past Ever wish that you could have a "do over" after a conversation at work? Do you often find yourself regretting what you've said to a coworker-or kicking yourself for not saying something better, stronger, or more precise? If so, you're like most people, and in Comebacks at Work, management professor and consultant Kathleen Kelley Reardon, Ph.D., provides the tips and tools you need to know what to say-and how to say it better-next time. In this compelling, entertaining book, Reardon argues that we are responsible for 75 percent of the way we're treated at work, and our success-or failure-at the workplace depends largely on how we handle ourselves in conversation with our colleagues. To break free of the stale scripts and expected actions that allow politically astute people to manipulate us, we must increase our conversational awareness and effectively employ what Reardon calls "comebacks." Comebacks at Work provides a game plan for doing so and explains: Why some comebacks work, while others fall flat; Why our mind goes blank when we are confronted, and how to overcome that response; How to determine which comebacks work, and when to use them. Every conversation is different, and while many situations are common, one set of comebacks isn't enough. Offering a personalized repertoire of comebacks and a plan for using them strategically as well as the skills you will need to package them for maximum effect, Comebacks at Work will prepare you for any difficult conversation that comes your way.
Publisher: [United States] : Harper Collins Publishers : Made available through hoopla, 2010
Edition: Unabridged
ISBN: 9780062064356
Branch Call Number: eAudiobook hoopla
Characteristics: 1 online resource (1 audio file (7hr., 23 min.)) : digital


From the critics

Community Activity


Add a Comment

There are no comments for this title yet.

Age Suitability

Add Age Suitability

There are no age suitabilities for this title yet.


Add a Summary

There are no summaries for this title yet.


Add Notices

There are no notices for this title yet.


Add a Quote

There are no quotes for this title yet.

Explore Further


Subject Headings


Find it at FSPL

To Top